Refund policy
Return and Refund Policy
At Urban Hangers, we take pride in offering exclusive, limited-edition products. Each piece is crafted to reflect our commitment to quality and uniqueness, ensuring that our customers receive a truly special item.
No Returns or Exchanges Due to the limited-edition nature of our products, we are unable to accept returns or exchanges. This policy helps us maintain the exclusivity of our collections and ensures fairness to all customers who purchase these rare items.
Damaged or Defective Items In the unlikely event that your item arrives damaged or defective, we are happy to assist you. Please contact us within 7 days of receiving your order at comercial@urbanhangers.com with the following details:
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Order number
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Description of the issue
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Photos of the damaged or defective item
Our team will review your request and provide a resolution, which may include a replacement or refund, at our discretion.
Final Sale All sales are final. By purchasing from [Your Brand Name], you agree to this policy and understand the exclusivity of our products.
If you have any questions or concerns, please don’t hesitate to reach out to us at comercial@urbanhangers.com. Thank you for supporting our vision and being part of our exclusive community.